Your Privacy and Personal Information

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use and disclosure of information as described in this policy.

Depending on how you interact with the Services, where you live and what is permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from such information.

• Contact details: Name, address, billing address, shipping address, phone number and email address.
• Financial information: Payment card details, financial account information, transaction details, payment method, payment confirmation and related payment information.
• Account information: Username, password, security questions, preferences and account settings.
• Transaction information: Products viewed, added to cart or wishlist, purchased, returned, exchanged or canceled, and information about previous transactions.
• Communications: Information included in messages, inquiries and customer support communications.
• Device information: Information about your device, browser, network connection, IP address and other identifiers.
• Usage information: Information about how and when you access, interact with or navigate the Services.

We may collect personal information from the following sources:

• Directly from you: When you create an account, visit or use the Services, make a purchase, communicate with us or otherwise provide personal information.
• Automatically through the Services: From your device when you use our products, services or website, including through cookies and similar technologies.
• Service providers: When providers enable technology or collect and process personal information on our behalf.
• Partners and third parties: Where information is lawfully provided by business partners or other third parties.

Provide, Tailor and Improve the Services

We use personal information to provide the Services, perform our contract with you, process payments, fulfill orders, remember preferences, send account notifications, process purchases, returns and exchanges, manage accounts, arrange shipping, facilitate returns, enable reviews and create a more customized shopping experience.

Marketing and Advertising

We may use personal information for marketing and promotional purposes, including sending communications by email, text message or postal mail and displaying advertisements for products or services on our Services or other websites.

Security and Fraud Prevention

We use information to authenticate accounts, provide a secure shopping and payment experience, detect or investigate possible fraudulent, illegal, unsafe or malicious activity, protect public safety and secure our Services.

Communicating with You

We use information to provide customer support, respond to inquiries, deliver effective services and maintain our business relationship with you.

Legal Reasons

We may use information to comply with applicable law, respond to valid legal process, cooperate with government or law enforcement requests, participate in legal proceedings and enforce or investigate possible violations of our terms and policies.

In certain circumstances, we may disclose personal information to third parties for legitimate purposes subject to this Privacy Policy.

• With Shopify, vendors and third parties that perform services on our behalf, such as IT management, payment processing, analytics, customer support, cloud storage, fulfillment and shipping.
• With business and marketing partners that provide marketing services or display advertising, subject to their own privacy notices and applicable law.
• When you direct, request or consent to disclosure, including where information is needed to ship products or provide social media and login integrations.
• With affiliates or other businesses within our corporate group, where applicable.
• In connection with a business transaction, legal obligation, subpoena, search warrant, enforcement of policies or the protection of our rights and the rights of others.

The Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services to provide and improve the Services.

Information submitted through the Services may be transmitted to and shared with Shopify and third parties located in countries other than where you live.

We may use Shopify enhanced features that incorporate data from your interactions with our store, other merchants and Shopify. In these circumstances, Shopify may be responsible for processing certain personal information and responding to requests relating to that processing.

The Services may include links to websites or online platforms operated by third parties. When following a link to a website not controlled by us, you should review that website's privacy, security and other terms.

We do not guarantee and are not responsible for the privacy, security, accuracy, completeness or reliability of third-party websites or platforms.

Information shared in public or semi-public areas, including third-party social networking platforms, may be visible to other users and may be used without limitation by those users or platforms.

The Services are not intended for use by children, and we do not knowingly collect personal information about children under the age of majority in the applicable jurisdiction.

If you are the parent or guardian of a child who has provided personal information to us, you may contact us using the details below to request deletion of that information.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we share or sell, as those terms may be defined by applicable law, personal information belonging to individuals under 16 years of age.

No security measure is perfect or completely impenetrable, and we cannot guarantee perfect security. Information sent to us may also be insecure while it is being transmitted.

How long we retain personal information depends on factors such as whether it is needed to maintain an account, provide the Services, comply with legal obligations, resolve disputes or enforce contracts and policies.

Depending on where you live, you may have some or all of the following rights. These rights are not absolute and may apply only in certain circumstances.

Opting out of promotional communications does not prevent us from sending non-promotional messages about accounts, purchases, orders, payments or support.

You may exercise available rights through the Services or by contacting us using the details below. We may need to verify your identity before processing a request.

We will not discriminate against you for exercising a legally available privacy right. We will respond to verified requests within the period required by applicable law.

If you have a complaint regarding how we process personal information, contact us using the information provided below.

Depending on where you live, you may have the right to appeal a decision made in response to your request or submit a complaint to your local data protection authority.

We may transfer, store and process personal information outside the country in which you live.

Where personal information is transferred from the European Economic Area or the United Kingdom, recognized transfer mechanisms may be used, including the European Commission's Standard Contractual Clauses or equivalent agreements issued by the relevant UK authority.

These mechanisms may not be required where information is transferred to a country officially recognized as providing an adequate level of data protection.

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal or regulatory reasons.

When changes are made, we may post the revised Privacy Policy on this website, update the “Last updated” date and provide any notice required by applicable law.