.asad-ship-page {
--blue: #2c43a3;
--black: #090909;
--text: #414141;
--muted: #707070;
--light: rgba(44, 67, 163, 0.055);
--border: rgba(0, 0, 0, 0.10);
--shadow: 0 25px 70px rgba(0, 0, 0, 0.10);
width: 100vw;
max-width: 100vw;
margin-left: calc(50% - 50vw);
margin-right: calc(50% - 50vw);
overflow: hidden;
background: #ffffff;
color: var(--black);
font-family: Arial, Helvetica, sans-serif;
}
.asad-ship-page *,
.asad-ship-page *::before,
.asad-ship-page *::after {
box-sizing: border-box;
}
.asad-ship-container {
width: 100%;
max-width: 1500px;
margin: 0 auto;
padding-left: clamp(20px, 6vw, 100px);
padding-right: clamp(20px, 6vw, 100px);
}
/* HERO */
.asad-ship-hero {
position: relative;
padding: 110px 0 100px;
overflow: hidden;
background:
radial-gradient(circle at 8% 12%, rgba(44, 67, 163, 0.20), transparent 30%),
radial-gradient(circle at 94% 88%, rgba(44, 67, 163, 0.10), transparent 28%),
#ffffff;
}
.asad-ship-hero::before {
content: "";
position: absolute;
top: -160px;
right: -140px;
width: 440px;
height: 440px;
border: 85px solid rgba(44, 67, 163, 0.05);
border-radius: 50%;
}
.asad-ship-hero-grid {
position: relative;
z-index: 2;
display: grid;
grid-template-columns: 1.08fr 0.92fr;
align-items: center;
gap: clamp(50px, 7vw, 110px);
}
.asad-ship-label {
display: inline-flex;
align-items: center;
gap: 11px;
margin-bottom: 22px;
padding: 10px 17px;
border: 1px solid rgba(44, 67, 163, 0.18);
border-radius: 100px;
background: rgba(255, 255, 255, 0.90);
color: var(--blue);
font-size: 12px;
font-weight: 800;
letter-spacing: 1.5px;
text-transform: uppercase;
}
.asad-ship-label-dot {
width: 9px;
height: 9px;
border-radius: 50%;
background: var(--blue);
box-shadow: 0 0 0 6px rgba(44, 67, 163, 0.12);
}
.asad-ship-title {
max-width: 900px;
margin: 0 0 26px;
font-size: clamp(48px, 5vw, 76px);
font-weight: 850;
line-height: 1.04;
letter-spacing: -3px;
}
.asad-ship-title span {
color: var(--blue);
}
.asad-ship-intro {
max-width: 840px;
margin: 0 0 17px;
color: var(--text);
font-size: 19px;
line-height: 1.8;
}
.asad-ship-copy {
max-width: 840px;
margin: 0 0 17px;
color: var(--text);
font-size: 16px;
line-height: 1.9;
}
.asad-ship-date {
display: inline-flex;
margin-top: 10px;
padding: 12px 17px;
border-radius: 10px;
background: rgba(44, 67, 163, 0.09);
color: var(--blue);
font-size: 13px;
font-weight: 850;
}
.asad-ship-actions {
display: flex;
flex-wrap: wrap;
gap: 14px;
margin-top: 32px;
}
.asad-ship-button {
display: inline-flex;
min-height: 56px;
align-items: center;
justify-content: center;
padding: 16px 26px;
border: 1px solid transparent;
border-radius: 9px;
font-size: 15px;
font-weight: 800;
text-decoration: none;
transition: 0.3s ease;
}
.asad-ship-button:hover {
transform: translateY(-3px);
}
.asad-ship-button-primary {
background: var(--blue);
color: #ffffff;
box-shadow: 0 15px 35px rgba(44, 67, 163, 0.25);
}
.asad-ship-button-primary:hover {
background: var(--black);
color: #ffffff;
}
.asad-ship-button-outline {
border-color: var(--black);
background: #ffffff;
color: var(--black);
}
.asad-ship-button-outline:hover {
border-color: var(--blue);
background: rgba(44, 67, 163, 0.08);
color: var(--blue);
}
/* HERO SUMMARY */
.asad-ship-summary {
position: relative;
padding: 43px;
overflow: hidden;
border: 1px solid rgba(44, 67, 163, 0.16);
border-radius: 25px;
background: #ffffff;
box-shadow: var(--shadow);
}
.asad-ship-summary::before {
content: "";
position: absolute;
top: 0;
right: 0;
left: 0;
height: 7px;
background: var(--blue);
}
.asad-ship-summary-icon {
display: flex;
width: 68px;
height: 68px;
margin-bottom: 24px;
align-items: center;
justify-content: center;
border-radius: 18px;
background: rgba(44, 67, 163, 0.13);
color: var(--blue);
}
.asad-ship-summary-icon svg {
width: 34px;
height: 34px;
fill: none;
stroke: currentColor;
stroke-width: 1.8;
stroke-linecap: round;
stroke-linejoin: round;
}
.asad-ship-summary h2 {
margin: 0 0 13px;
font-size: 34px;
font-weight: 850;
line-height: 1.2;
letter-spacing: -1px;
}
.asad-ship-summary > p {
margin: 0 0 25px;
color: var(--muted);
font-size: 15px;
line-height: 1.75;
}
.asad-ship-summary-list {
display: grid;
gap: 13px;
}
.asad-ship-summary-item {
display: grid;
grid-template-columns: 45px 1fr;
gap: 14px;
align-items: center;
padding: 15px;
border: 1px solid rgba(44, 67, 163, 0.13);
border-radius: 13px;
background: var(--light);
}
.asad-ship-summary-number {
display: flex;
width: 45px;
height: 45px;
align-items: center;
justify-content: center;
border-radius: 12px;
background: var(--blue);
color: #ffffff;
font-size: 11px;
font-weight: 900;
}
.asad-ship-summary-item strong {
display: block;
margin-bottom: 4px;
font-size: 14px;
}
.asad-ship-summary-item span {
display: block;
color: var(--muted);
font-size: 12px;
line-height: 1.5;
}
/* COMMON */
.asad-ship-section {
padding: 105px 0;
}
.asad-ship-section-light {
background: var(--light);
}
.asad-ship-heading {
max-width: 850px;
margin: 0 auto 55px;
text-align: center;
}
.asad-ship-heading > span {
display: inline-block;
margin-bottom: 15px;
color: var(--blue);
font-size: 12px;
font-weight: 850;
letter-spacing: 1.5px;
text-transform: uppercase;
}
.asad-ship-heading h2 {
margin: 0 0 17px;
font-size: clamp(37px, 4vw, 55px);
font-weight: 850;
line-height: 1.1;
letter-spacing: -2px;
}
.asad-ship-heading p {
max-width: 730px;
margin: 0 auto;
color: var(--muted);
font-size: 16px;
line-height: 1.8;
}
/* PROCESSING */
.asad-ship-three-grid {
display: grid;
grid-template-columns: repeat(3, minmax(0, 1fr));
gap: 21px;
}
.asad-ship-info-card {
min-height: 300px;
padding: 30px 26px;
border: 1px solid var(--border);
border-radius: 18px;
background: #ffffff;
transition: 0.3s ease;
}
.asad-ship-info-card:hover {
transform: translateY(-7px);
border-color: rgba(44, 67, 163, 0.30);
box-shadow: 0 20px 45px rgba(0, 0, 0, 0.08);
}
.asad-ship-card-number {
display: block;
margin-bottom: 23px;
color: rgba(44, 67, 163, 0.38);
font-size: 13px;
font-weight: 900;
}
.asad-ship-card-icon {
display: flex;
width: 55px;
height: 55px;
margin-bottom: 21px;
align-items: center;
justify-content: center;
border-radius: 15px;
background: rgba(44, 67, 163, 0.12);
color: var(--blue);
}
.asad-ship-card-icon svg {
width: 27px;
height: 27px;
fill: none;
stroke: currentColor;
stroke-width: 1.9;
stroke-linecap: round;
stroke-linejoin: round;
}
.asad-ship-info-card h3 {
margin: 0 0 11px;
font-size: 21px;
font-weight: 850;
line-height: 1.3;
}
.asad-ship-info-card p {
margin: 0;
color: var(--muted);
font-size: 14px;
line-height: 1.75;
}
/* DELIVERY ESTIMATES */
.asad-ship-delivery-grid {
display: grid;
grid-template-columns: 0.9fr 1.1fr;
align-items: center;
gap: clamp(50px, 7vw, 110px);
}
.asad-ship-content h2 {
margin: 0 0 21px;
font-size: clamp(39px, 4vw, 57px);
font-weight: 850;
line-height: 1.1;
letter-spacing: -2px;
}
.asad-ship-content h2 span {
color: var(--blue);
}
.asad-ship-content p {
margin: 0 0 17px;
color: var(--text);
font-size: 16px;
line-height: 1.85;
}
.asad-ship-notice {
margin-top: 27px;
padding: 21px 22px;
border-left: 4px solid var(--blue);
border-radius: 0 12px 12px 0;
background: #ffffff;
color: var(--text);
font-size: 14px;
font-weight: 700;
line-height: 1.75;
}
.asad-ship-time-card {
padding: 40px;
border: 1px solid rgba(44, 67, 163, 0.16);
border-radius: 23px;
background: #ffffff;
box-shadow: var(--shadow);
}
.asad-ship-time-card h3 {
margin: 0 0 14px;
font-size: 31px;
font-weight: 850;
letter-spacing: -1px;
}
.asad-ship-time-card > p {
margin: 0 0 24px;
color: var(--muted);
font-size: 15px;
line-height: 1.75;
}
.asad-ship-time-list {
display: grid;
gap: 14px;
}
.asad-ship-time-row {
display: flex;
align-items: center;
justify-content: space-between;
gap: 20px;
padding: 18px;
border: 1px solid rgba(44, 67, 163, 0.13);
border-radius: 14px;
background: var(--light);
}
.asad-ship-time-row strong {
display: block;
margin-bottom: 4px;
font-size: 17px;
}
.asad-ship-time-row span {
display: block;
color: var(--muted);
font-size: 12px;
}
.asad-ship-time-badge {
flex: 0 0 auto;
padding: 10px 14px;
border-radius: 100px;
background: var(--blue);
color: #ffffff !important;
font-size: 12px !important;
font-weight: 850;
white-space: nowrap;
}
/* CHARGES / LOCAL / TRACKING */
.asad-ship-detail-card {
min-height: 390px;
padding: 32px 28px;
border: 1px solid rgba(44, 67, 163, 0.14);
border-radius: 19px;
background: #ffffff;
transition: 0.3s ease;
}
.asad-ship-detail-card:hover {
transform: translateY(-6px);
box-shadow: 0 20px 48px rgba(0, 0, 0, 0.08);
}
.asad-ship-detail-icon {
display: flex;
width: 60px;
height: 60px;
margin-bottom: 23px;
align-items: center;
justify-content: center;
border-radius: 16px;
background: var(--blue);
color: #ffffff;
}
.asad-ship-detail-icon svg {
width: 29px;
height: 29px;
fill: none;
stroke: currentColor;
stroke-width: 1.9;
stroke-linecap: round;
stroke-linejoin: round;
}
.asad-ship-detail-card > span {
display: block;
margin-bottom: 9px;
color: var(--blue);
font-size: 11px;
font-weight: 850;
letter-spacing: 1.4px;
text-transform: uppercase;
}
.asad-ship-detail-card h3 {
margin: 0 0 13px;
font-size: 25px;
font-weight: 850;
line-height: 1.25;
}
.asad-ship-detail-card p {
margin: 0 0 17px;
color: var(--muted);
font-size: 14px;
line-height: 1.78;
}
.asad-ship-list {
display: grid;
gap: 12px;
margin: 20px 0;
padding: 0;
list-style: none;
}
.asad-ship-list li {
position: relative;
padding-left: 34px;
color: var(--text);
font-size: 14px;
line-height: 1.7;
}
.asad-ship-list li::before {
content: "✓";
position: absolute;
top: 0;
left: 0;
display: flex;
width: 24px;
height: 24px;
align-items: center;
justify-content: center;
border-radius: 50%;
background: rgba(44, 67, 163, 0.13);
color: var(--blue);
font-size: 10px;
font-weight: 900;
}
.asad-ship-track-button {
display: inline-flex;
min-height: 48px;
align-items: center;
justify-content: center;
padding: 13px 20px;
border-radius: 9px;
background: var(--blue);
color: #ffffff;
font-size: 13px;
font-weight: 850;
text-decoration: none;
transition: 0.3s ease;
}
.asad-ship-track-button:hover {
transform: translateY(-2px);
background: var(--black);
color: #ffffff;
}
/* DELAYS */
.asad-ship-two-grid {
display: grid;
grid-template-columns: 1fr 1fr;
gap: 27px;
}
.asad-ship-condition-card {
min-height: 540px;
padding: 40px;
border: 1px solid rgba(44, 67, 163, 0.15);
border-radius: 23px;
background: #ffffff;
box-shadow: 0 20px 50px rgba(0, 0, 0, 0.06);
}
.asad-ship-condition-card.dark {
border-color: transparent;
background: var(--black);
}
.asad-ship-condition-card h2 {
margin: 0 0 14px;
font-size: 36px;
font-weight: 850;
line-height: 1.16;
letter-spacing: -1px;
}
.asad-ship-condition-card.dark h2 {
color: #ffffff;
}
.asad-ship-condition-card > p {
margin: 0 0 26px;
color: var(--muted);
font-size: 15px;
line-height: 1.8;
}
.asad-ship-condition-card.dark > p {
color: rgba(255, 255, 255, 0.67);
}
.asad-ship-condition-list {
display: grid;
gap: 13px;
}
.asad-ship-condition-item {
display: flex;
align-items: flex-start;
gap: 13px;
padding: 16px;
border: 1px solid rgba(44, 67, 163, 0.13);
border-radius: 13px;
background: var(--light);
}
.asad-ship-condition-card.dark .asad-ship-condition-item {
border-color: rgba(255, 255, 255, 0.10);
background: rgba(255, 255, 255, 0.06);
}
.asad-ship-condition-mark {
display: flex;
flex: 0 0 28px;
width: 28px;
height: 28px;
align-items: center;
justify-content: center;
border-radius: 50%;
background: var(--blue);
color: #ffffff;
font-size: 11px;
font-weight: 900;
}
.asad-ship-condition-card.dark .asad-ship-condition-mark {
background: rgba(255, 255, 255, 0.13);
}
.asad-ship-condition-item strong {
display: block;
margin-bottom: 4px;
font-size: 15px;
}
.asad-ship-condition-item span {
display: block;
color: var(--muted);
font-size: 13px;
line-height: 1.6;
}
.asad-ship-condition-card.dark .asad-ship-condition-item strong {
color: #ffffff;
}
.asad-ship-condition-card.dark .asad-ship-condition-item span {
color: rgba(255, 255, 255, 0.62);
}
/* DAMAGED PACKAGE */
.asad-ship-damage-box {
display: grid;
grid-template-columns: 76px 1fr auto;
gap: 28px;
align-items: center;
padding: 43px;
border: 1px solid rgba(44, 67, 163, 0.17);
border-radius: 22px;
background: var(--light);
}
.asad-ship-damage-icon {
display: flex;
width: 76px;
height: 76px;
align-items: center;
justify-content: center;
border-radius: 18px;
background: var(--blue);
color: #ffffff;
}
.asad-ship-damage-icon svg {
width: 37px;
height: 37px;
fill: none;
stroke: currentColor;
stroke-width: 1.9;
stroke-linecap: round;
stroke-linejoin: round;
}
.asad-ship-damage-copy > span {
display: block;
margin-bottom: 8px;
color: var(--blue);
font-size: 11px;
font-weight: 850;
letter-spacing: 1.4px;
text-transform: uppercase;
}
.asad-ship-damage-copy h2 {
margin: 0 0 10px;
font-size: 29px;
font-weight: 850;
}
.asad-ship-damage-copy p {
margin: 0;
color: var(--text);
font-size: 15px;
line-height: 1.8;
}
.asad-ship-damage-button {
display: inline-flex;
min-width: 210px;
min-height: 55px;
align-items: center;
justify-content: center;
padding: 15px 23px;
border-radius: 9px;
background: var(--blue);
color: #ffffff;
font-size: 14px;
font-weight: 850;
text-decoration: none;
white-space: nowrap;
transition: 0.3s ease;
}
.asad-ship-damage-button:hover {
transform: translateY(-3px);
background: var(--black);
color: #ffffff;
}
/* CONTACT */
.asad-ship-contact {
padding: 100px 0;
background: var(--black);
}
.asad-ship-contact-grid {
display: grid;
grid-template-columns: 1fr 0.82fr;
align-items: center;
gap: 65px;
}
.asad-ship-contact-content > span {
display: block;
margin-bottom: 12px;
color: rgba(255, 255, 255, 0.56);
font-size: 12px;
font-weight: 850;
letter-spacing: 1.5px;
text-transform: uppercase;
}
.asad-ship-contact-content h2 {
margin: 0 0 16px;
color: #ffffff;
font-size: clamp(38px, 4vw, 55px);
font-weight: 850;
line-height: 1.1;
letter-spacing: -2px;
}
.asad-ship-contact-content p {
margin: 0;
color: rgba(255, 255, 255, 0.68);
font-size: 16px;
line-height: 1.8;
}
.asad-ship-contact-card {
padding: 30px;
border: 1px solid rgba(255, 255, 255, 0.10);
border-radius: 20px;
background: rgba(255, 255, 255, 0.06);
}
.asad-ship-contact-list {
display: grid;
gap: 14px;
}
.asad-ship-contact-item {
display: flex;
align-items: center;
gap: 15px;
padding: 17px;
border: 1px solid rgba(255, 255, 255, 0.10);
border-radius: 13px;
background: rgba(255, 255, 255, 0.05);
color: #ffffff;
text-decoration: none;
transition: 0.3s ease;
}
.asad-ship-contact-item:hover {
transform: translateX(5px);
background: rgba(255, 255, 255, 0.11);
}
.asad-ship-contact-icon {
display: flex;
flex: 0 0 50px;
width: 50px;
height: 50px;
align-items: center;
justify-content: center;
border-radius: 13px;
background: var(--blue);
color: #ffffff;
}
.asad-ship-contact-icon svg {
width: 24px;
height: 24px;
fill: none;
stroke: currentColor;
stroke-width: 2;
stroke-linecap: round;
stroke-linejoin: round;
}
.asad-ship-contact-copy span,
.asad-ship-contact-copy strong {
display: block;
}
.asad-ship-contact-copy span {
margin-bottom: 4px;
color: rgba(255, 255, 255, 0.55);
font-size: 10px;
font-weight: 850;
letter-spacing: 1px;
text-transform: uppercase;
}
.asad-ship-contact-copy strong {
color: #ffffff;
font-size: 14px;
line-height: 1.6;
word-break: break-word;
}
/* FINAL */
.asad-ship-final {
padding: 75px 0;
background: var(--blue);
}
.asad-ship-final-inner {
display: flex;
align-items: center;
justify-content: space-between;
gap: 45px;
}
.asad-ship-final h2 {
margin: 0 0 11px;
color: #ffffff;
font-size: clamp(33px, 4vw, 49px);
font-weight: 850;
line-height: 1.12;
letter-spacing: -1.4px;
}
.asad-ship-final p {
max-width: 760px;
margin: 0;
color: rgba(255, 255, 255, 0.75);
font-size: 15px;
line-height: 1.8;
}
.asad-ship-final-button {
display: inline-flex;
min-width: 220px;
min-height: 57px;
align-items: center;
justify-content: center;
padding: 16px 25px;
border-radius: 9px;
background: #ffffff;
color: var(--blue);
font-size: 15px;
font-weight: 850;
text-decoration: none;
white-space: nowrap;
transition: 0.3s ease;
}
.asad-ship-final-button:hover {
transform: translateY(-3px);
background: var(--black);
color: #ffffff;
}
/* RESPONSIVE */
@media screen and (max-width: 1100px) {
.asad-ship-hero-grid,
.asad-ship-delivery-grid,
.asad-ship-contact-grid {
grid-template-columns: 1fr;
}
.asad-ship-three-grid {
grid-template-columns: repeat(2, minmax(0, 1fr));
}
.asad-ship-summary,
.asad-ship-time-card,
.asad-ship-contact-card {
max-width: 820px;
}
.asad-ship-damage-box {
grid-template-columns: 76px 1fr;
}
.asad-ship-damage-button {
grid-column: 1 / -1;
width: max-content;
}
}
@media screen and (max-width: 749px) {
.asad-ship-page {
width: 100%;
max-width: 100%;
margin-left: 0;
margin-right: 0;
}
.asad-ship-container {
padding-left: 15px;
padding-right: 15px;
}
.asad-ship-hero {
padding: 70px 0 65px;
}
.asad-ship-title {
font-size: 41px;
letter-spacing: -1.5px;
}
.asad-ship-intro {
font-size: 17px;
}
.asad-ship-copy {
font-size: 15px;
}
.asad-ship-actions {
flex-direction: column;
}
.asad-ship-button {
width: 100%;
}
.asad-ship-summary,
.asad-ship-time-card,
.asad-ship-condition-card {
padding: 31px 22px;
}
.asad-ship-section,
.asad-ship-contact {
padding: 75px 0;
}
.asad-ship-three-grid,
.asad-ship-two-grid {
grid-template-columns: 1fr;
}
.asad-ship-info-card,
.asad-ship-detail-card,
.asad-ship-condition-card {
min-height: auto;
}
.asad-ship-time-row {
align-items: flex-start;
flex-direction: column;
}
.asad-ship-damage-box {
grid-template-columns: 1fr;
padding: 30px 22px;
}
.asad-ship-damage-button {
width: 100%;
}
.asad-ship-contact-card {
padding: 24px 18px;
}
.asad-ship-final {
padding: 58px 0;
}
.asad-ship-final-inner {
align-items: flex-start;
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ASAD SPARES Shipping Policy
Safe and Efficient Delivery
Across Pakistan
At ASAD SPARES, we are committed to processing
and delivering customer orders safely and efficiently throughout
Pakistan.
Confirmed orders are normally processed within
1–2 business days. Estimated delivery time depends
on the customer’s location, courier network and operating
conditions.
For Cash on Delivery orders, our team may contact the customer for
order verification before dispatch.
Effective Date: May 2026
Shipping at a Glance
Important information about processing, delivery coverage,
estimated delivery time and tracking.
01
Order Processing
Usually completed within 1–2 business days.
02
Nationwide Delivery
Orders can be delivered across Pakistan.
03
Delivery Estimate
Approximately 1–7 business days by location.
04
Tracking Updates
May be shared through SMS, WhatsApp or email.
Order Processing
How Your Order Is Prepared for Dispatch
Our team confirms, prepares and dispatches orders through an
available courier or delivery service.
01
Order Confirmation
Orders are reviewed after checkout. Our team may verify the
product, quantity, address and customer contact information.
02
1–2 Business Days
Confirmed orders are normally processed within one to two business
days before being handed over for delivery.
03
Weekend and Holiday Orders
Orders placed on weekends or public holidays may be processed on
the next available working day.
Shipping Coverage
Nationwide Delivery with
Location-Based Estimates
ASAD SPARES currently delivers orders across Pakistan through
available courier and delivery service providers.
Local delivery may also be available in selected areas of Karachi,
depending on product availability, customer location and delivery
schedule.
Delivery times are estimates and may be affected by courier
operations, weather, traffic, public holidays, remote-area access
or unforeseen circumstances.
Estimated Delivery Times
These estimates generally begin after the order has been confirmed
and dispatched.
Karachi
Selected local and standard delivery areas.
1–3 Business Days
Major Cities
Cities covered by standard courier networks.
2–5 Business Days
Remote Areas
Locations requiring extended courier transit.
3–7 Business Days
Delivery Information
Shipping Charges, Local Delivery and Tracking
Delivery is charged at a fixed PKR 350.
Shipping Charges
Fixed Delivery Charge
Delivery is charged at a fixed PKR 350.
This fixed PKR 350 charge will be shown at
checkout.
Local Delivery
Selected Karachi Areas
Same-day or next-day local delivery may be available in selected
Karachi areas.
- Subject to product availability
- Subject to customer location
- Subject to available delivery schedule
Local delivery is not guaranteed for every product or Karachi
location.
Order Tracking
Follow Your Delivery Progress
Once an order has been shipped, tracking details may be sent using
the information provided during checkout.
- SMS tracking updates
- WhatsApp tracking information
- Email notification where available
Track Your Order
Important Shipping Conditions
Delivery Delays and Customer Information
Certain delivery circumstances remain outside the direct control of
ASAD SPARES.
Delivery Delays
While we aim to process and deliver orders on time, ASAD SPARES is
not responsible for delays caused by external circumstances.
✓
Courier Companies
Sorting, transit or delivery delays caused by couriers.
✓
Weather Conditions
Heavy rain, storms, flooding or similar conditions.
✓
Traffic or Operational Issues
Road closures, traffic delays or delivery disruptions.
✓
Public Holidays
Courier closures or reduced holiday operations.
✓
Events Beyond Our Control
Other unavoidable or unforeseen circumstances.
Incorrect Shipping Information
Customers are responsible for entering complete and accurate
shipping and contact information during checkout.
!
Complete Address Required
Include city, area, street, shop, building or house details.
!
Active Contact Number
Provide a number the courier can contact.
!
Failed Delivery Attempts
ASAD SPARES is not responsible for failed delivery caused by
incorrect customer-provided information.
!
Update Details Promptly
Contact support immediately if your information needs to be
corrected.
Damaged Packages
Contact Us Immediately if Your Parcel Is Damaged
If your package or product arrives damaged, contact our support
team promptly. Include your order number and clear photos of the
external packaging, shipping label and product.
Report Damaged Package
Track Your Order or Contact Support
Use the available tracking information to follow your delivery, or
contact support@asadspares.com with your order number for further
assistance.
Track Your Order